ITIL Intermediate Release Control and Validation Certification Training in Columbus, OH, United States

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The ITIL? Intermediate Release, Control and Validation (RCV) certification will showcase your expertise in planning, testing and implementing new services to meet organizational goals and user requirements. As a key component of the ITIL Service Capability Lifecycle, this course will show you the principles, processes, methods and functions employed in RCV, the ways they are integrated in the service lifecycle, and the IT activities needed to achieve operational excellence.

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Our Promise Of ITIL Intermediate RCV Certification Training course

  • 14.5 hours of self-paced learning
  • 10 end of chapter quizzes
  • 2 sample test papers
  • Exam fee included
  • 21 PDUs offered
  • Peoplecert approved course content
  • 24x7 assistance and support
  • Hand book course Material
  • Exam Simulators
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ITIL INTERMEDIATE RCV TRAINING COURSE DESCRIPTION IN COLUMBUS, OH

The ITIL? Intermediate Release, Control, and Validation (RCV) certification is a freestanding qualification and is also part of the ITIL? Intermediate Capability Lifecycle stream and a module in the ITIL Expert qualification in IT Service Management. The ITIL Certificate in RCV is designed to help you apply RCV for the successful planning, testing and implementation of new services to meet organizational and user requirements and achieve IT operational excellence.
This training module and the associated exam and certificate will test and validate your knowledge of industry best practices in service management documented in the ITIL Continual Service Improvement publication. AR Learners brings ITIL? Intermediate RCV certification training to professionals who want the convenience of self-paced learning.

ITIL INTERMEDIATE RCV TRAINING COURSE AGENDA IN COLUMBUS, OH

After completing this course, you will be able to:

  • Describe the organization process for Release, Control, and Validation, including roles, responsibilities, activities, and functions to achieve operational excellence
  • Outline how to measure Release, Control, and Validation
  • Define technology and implementation considerations for Release, Control, and Validation
  • List challenges, critical success factors, and risks in Release, Control, and Validation
  • Define terminology related to Release, Control, and Validation
  • Pass the Release, Control, and Validation certification examination

ITIL INTERMEDIATE RCV TRAINING COURSE PREREQUISITES IN COLUMBUS, OH

There are no specific prerequisites for this course.

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ITIL INTERMEDIATE RCV TRAINING COURSE WHO SHOULD ATTEND IN COLUMBUS, OH

The target group of the ITIL? Intermediate RCV Certificate includes, but is not restricted to:

  • Operational staff involved in change management, release and deployment management, service validation and testing, service asset and configuration management, request fulfillment, change evaluation and knowledge management, and for those who wish to enhance their role-based capabilities.
  • Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications.
  • Individuals seeking the ITIL Expert Certificate in IT Service Management for which this qualification can be one of the prerequisite modules.
  • Individuals seeking progress toward the ITIL Masters Certificate in IT Service Management for which the ITIL Expert is a prerequisite.

ITIL INTERMEDIATE RCV TRAINING COURSE CURRICULUM IN COLUMBUS, OH

Introduction to the release, control and validation(RCV)

  • The purpose, objectives and scope of service transition lifecycle phase
  • The RCV processes in relation to service transition
  • Activities related to overall transition planning and ongoing support

Change Management

  • The end-to-end process flow for change management , including its policies, design strategy, concepts, activities, and interfaces with other processes
  • A measurement model and the metrics that would be used to support change management within RCV practices
  • The benefits and business value that can be gained from change management and the challenges and risks to be managed

Service assest and configuration Management(SACM)

  • The end-to-end process flow for service asset and configuration management, including its policies, design strategy, concepts, activities and interfaces with other processes
  • A measurement model and the metrics that would be used to support service asset and configuration management within RCV practices
  • The benefits and business value that can be gained from service asset and configuration management and the challenges and risks to be managed

Service validation and testing(SVT)

  • The end-to-end process flow for the SVT process, including its policies, concepts, activities and interfaces with other processes
  • Test modeling techniques and testing concepts and how these test components are used to ensure service quality
  • A measurement model and the metrics that would be used to support service validation and testing within RCV practices
  • The benefits and business value that can be gained from SVT and the challenges and risks to be managed

Release and Deployment Management(RDM)

  • The end-to-end process flow for release and deployment management, including its policies, concepts, phases, activities and interfaces with other processes
  • Release and deployment models and related activities (for example, planning, build, pilots, test, transfer, deployment, retirement) and how these activities ensure service quality
  • A measurement model and the metrics that would be used to support release and deployment management within RCV practices
  • The benefits and business value that can be gained from release and deployment management

Request Fulfilment

  • The end-to-end process flow for request fulfilment, including its policies, concepts, activities, and interfaces with other processes (for example, RDM, SACM and change management)
  • Request fulfilment models and related activities and how these activities help to ensure quality service within RCV
  • A measurement model and the metrics that would be used to support request fulfillment within RCV practices
  • The benefits and business value that can be gained from request fulfillment and the challenges and risks to be managed

Change Evaluation

  • The end-to-end process flow for change evaluation, including its policies, concepts, activities interfaces with other processes
  • Perspectives and considerations for evaluating the effectiveness of a service change
  • A measurement model and the metrics that would be used to support change evaluation within RCV practices
  • The benefits and business value that can be gained from change evaluation and the challenges and risks to be managed

Knowledge Management

  • The end-to-end process flow for knowledge management, including its policies, concepts, activities and interfaces with other processes (for example CSI processes)
  • Related concepts (for example, data-information-knowledge-wisdom (DIKW)) and how these help to ensure knowledge transfer and improved decision-making
  • The benefits and business value that can be gained from knowledge management and the challenges and risks to be managed

Release, Control and Validation roles and responsibilities

  • Generic roles that support service transition and the RCV processes
  • The roles and responsibilities related to transition planning and support, change management, service asset and configuration management, service validation and testing, release and deployment management, request fulfilment, change evaluation, and knowledge management. Where and how these are used, as well as how they fit within the context of service transition

Technology and implementation considerations

  • The technology requirements for service management tools, where and how these would be used within RCV (for example, knowledge management and service asset and configuration management)
  • The need and benefits of tools that support service transition as related to RCV
  • Implementing RCV processes in the context of planning and managing change, service operation, project management, risk management, and staff considerations.

ITIL INTERMEDIATE RCV CERTIFICATION TRAINING FAQS IN COLUMBUS, OH

You can enroll for this training on our website and make an online payment using any of the following options:

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    • Once payment is received you will automatically receive a payment receipt and access information via email.

You will get access to our e-learning content, practice simulation tests, and an online participant handbook that cross references the e-learning to reinforce what youve learned.

Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, please read our Refund Policy .

Yes. We do offer a money-back guarantee for many of our training programs. Refer to our Refund Policy and submit refund requests via our Help and Support.

Yes, you can extend the access period by paying an additional fee. Please contact our Help and Support portal for more information.

Once you register for this course, you will have 24/7 access to the e-learning content on our website. An automated course purchase confirmation will guide you through the process.

Contact us using the form on the right of any page on the AR Learners website, select the Live Chat link or contact Help & Support .

Contact us using the form on the right of any page on the AR Learners website, or select the Live Chat link. Our customer service representatives can provide you with more details.

After successful completion of the training, you will be awarded the course completion certificate along with 19 PDUs. Once you successfully pass the exam, you will receive the official certification from the exam body.

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