The ITIL® Practitioner credential is a reflection of your knowledge of the ITIL? framework and its implementation to achieve organizational objectives and business continuity. Based on the various elements of the ITIL? core material, from the ITIL® Practitioner Guidance 2016 publication publication and other supplementary material, the ITIL? Practitioner exam covers the CSI approach to adopting ITIL?, the principles used to guide decisions and actions when adopting ITIL/ITSM and the three critical competencies namely Communication, Measurement & Metrics and Organizational Change Management, needed for successful adoption of ITIL?. Our workshop is a complete guide to passing the exam and gaining the competencies to successfully adopt ITIL® framework.
Sample papers shall be shared during the training along with the student manual.
You will receive the qualification of ITIL® Practitioner on clearing the examination.
You will get 3 credits towards ITIL® Expert certification and 16 PDUs for PMI® recertification.
PDUs are credits awarded by the Project Management Institute. They recognize your dedication to the Project Management world through the award of credits for every educational effort you make throughout your career. Every PMI® certification, except the CAPM®, requires you to earn a specific number of PDUs per three-year certification cycle.
No, as your course fee includes the certification exam fee (note that this does not apply for LVC).
It is easy to enrol for the training online. There are several options to pay either through your debit/credit card that includes Visa Card, MasterCard; American Express or - via PayPal. Payment receipt will be issued to the candidate automatically by email.
You are welcome to revise the choice of city, place and date for any classroom training, if required. However, if it is cross-country, then there will be a revision in the training fee.