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ITIL? Intermediate Continual Service Improvement (CSI) Certification is an intermediate level certification offered to professionals within the ITIL service management qualification program. The Continual Service Improvement Certificate is a free-standing qualification, but is also a key component of the ITIL Intermediate Lifecycle stream, and one of the modules that leads to the ITIL Expert Certificate in IT Service Management.
This training module and the associated exam and certificate will test and validate your knowledge of industry best practices in service management documented in the ITIL Continual Service Improvement publication. AR Learners brings ITIL Intermediate CSI certification training to professionals who want the convenience of self-paced learning coupled with an online classroom learning environment.
At the end of AR Learners training in ITIL Intermediate CSI, you will be able to:
To attend the ITIL? Intermediate CSI certification exam, you must undergo training through an accredited training organization like AR Learners and also be ITIL Foundation certified.
The main target group for this qualification includes, but is not restricted, to:
The duration of the exam is 90 minutes.
The ITIL Intermediate CSI exam consists of multiple choice questions with eight questions per paper and is closed book. A candidate must receive a score of 28 out of 40 to pass (70%).
The ITIL? Intermediate Exam can be taken online from any country or at a local test center such as AR Learners. Upon registering for the exam, candidates will receive a confirmation email. After verification of their ITIL credentials, candidates can schedule their exam online. For taking the exam online, a webcam is required.
For the ITIL credentials verification, candidates are required to furnish a copy of their ITIL Foundation certificate as well as the course completion certificate for the ITIL Intermediate level training.
Candidates are required to furnish a copy of their ITIL Foundation certificate upon registering for the Intermediate level exam.
Our certification training is designed for you to pass the exams on your first attempt. With a hands-on learning approach and Global Learning Framework, the training not only gives you the confidence to pass the exam, but also helps you retain knowledge beyond the exam.
Upon completing the ITIL Intermediate CSI Certification Training from AR Learners, you will get a course-completion certificate. You will receive the primary CSI certification after passing the exam.
Yes, the exam fee is included in the course fee.
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